Miscellaneous Troubleshooting

My Nexus or Blackbaud session has frozen, how do I restart with a new session?
Right-click on the "Citrix Workspace" icon in your system tray (note that you may need to expand the tray to show "more icons") Sel...
Tue, Dec 15, 2020 at 4:16 PM
Why is my PDF document not available at the printer?
We have experienced a few issues with printing PDF documents out of Microsoft Edge to the printers at the Lancaster location.  If the PDF is not opening in ...
Thu, Jul 8, 2021 at 8:47 AM
How to Print to PDF from any Program
Windows 10/11 has a built in ability save any document to a PDF file. Here's how. 1) Navigate to the print dialog as you normally would for your pr...
Thu, Jan 20, 2022 at 12:55 PM
How Do I Find My Computer's Device Name?
In your taskbar, enter "Device Name" in the search field and press Enter.  Your device name will be listed in this window, 
Thu, Feb 3, 2022 at 12:45 PM
How to Reset your LBC Password
To reset your password, go to http://mail.lbc.edu and ensure that you are logged out. Then, at the login screen, enter your LBC email address, then select “...
Mon, Mar 14, 2022 at 12:39 PM